Cydiance Doc
  • Before Start
  • User Manual
    • Start and Deploy
      • C series(USB)
      • B series(Bluetooth)
      • R series(Real-time)
    • Read and Export
      • C series(USB)
      • B series(Bluetooth)
      • R series(Real-time)
  • FAQ
    • Why Bluetooth logger?
    • I can't stop the device?
    • Calibration and traceability
    • How is the chart in PDF?
    • "Silent Records" function?
    • Recycling program?
    • Any support in the destination?
    • What’s your package look like?
  • Extras
    • 21 CFR Part 11 Compliance
    • Privacy Policy
    • Warranty Terms
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  1. FAQ

Any support in the destination?

How about the support in destinations?

Our engineers in China provide in time support across the country, from email, telephone to on-site face to face support.

Should there be a matter of urgency, we will respond in 6 hours and arrive on-site in 24 hours. It is always better for arrangement if the customer informs us a week before the shipment gets attended.

You may always contact our company landline +86 21 6198 4298. Or by email, support@cydiance.com

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Last updated 2 years ago