# Any support in the destination? ### How about the support in destinations? Our engineers in China provide in time support across the country, from email, telephone to on-site face to face support. Should there be a matter of urgency, we will respond in 6 hours and arrive on-site in 24 hours. It is always better for arrangement if the customer informs us a week before the shipment gets attended. You may always contact our company landline +86 21 6198 4298. Or by email, --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://doc.cydiance.com/faq/any-support-in-the-destination.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.